Energy & Utilities
Prata IT Solutions’ Energy & Utilities Domain focuses on the global energy and utilities community, which is defined as individuals and organizations engaged in the geospatial aspects of the planning, delivery, operations, reliability and ongoing management of electric, gas, oil and water services throughout the world.
Leveraging its business and technology expertise, Prata IT Solutions help global Energy; Resources & Utilities companies define and deploy robust and comprehensive business effectiveness improvement programs, tailored to meet their specific requirements.
The primary goals of our Energy & Utilities groups are to:
- Provide value to market participants within the domain working group as a clearinghouse for the identification of overlaps and gaps in geospatially oriented data across the large volume of standards organizations.
- Cultivate technical solutions which support interoperable concepts, data definitions, formats and services for publishing, search, and exchange of geospatial information.
- Identify and work with a representative group of market participants in the identification and prioritization of use cases that will provide the most significant value, or mitigate the most significant risks in this arena.
- Initiate demonstration projects to develop and publicize best practices in this area.
- Establish a workable approach to the ongoing identification of gaps and overlaps in industry standards as market design continues.
Our integrated services include:
- A broad footprint. Prata’s integrated service-delivery model is truly one of the most comprehensive offerings in the industry, covering enterprise applications (around SAP and Oracle), customer service and billing, enterprise asset management, human capital management, finance and ERP, and business analytics. Prata also has industry innovations for prepay services, predictive analytics, and back-office optimizations, and combines services such as infrastructure, application management, and business process outsourcing. We are the only services company that can implement, support, operate, and innovate your end-to-end footprint.
- Valuable partnerships. Prata has partnered with some of the best names in the industry. We are one of the largest SAP Global Partners and a major partner for Oracle globally. With strong partnerships in ERP, customer service and billing, enterprise analytics, smart grid technology, and data center solutions, Prata has the resources and knowledge to implement and support the widest of technology landscapes.
- Transformational solutions. Prata provides its own accelerators and solutions to ensure that customers are getting more out of their new or existing applications. Specific innovations include prepay services, high-volume contact center, back-office excellence, business planning and consolidation, maintenance repair and overhaul and others.
- Flexibility. Prata utilizes all its service lines to provide commercial and technical cloud-sourcing models and end-to-end platforms that integrate infrastructure and enterprise applications in a highly flexible and creative operating model to ensure a successful partnership.
- Custom applications: Custom enterprise IT, customer service and custom portals, geographical information systems, legacy and mainframe modernization, and smart grid integration and testing
- Enterprise applications (SAP, Oracle, eMeter, Click, Syclo, Microsoft): Business case and benefits definition, transformation strategy and design, solution operation and optimization, and business benefits achievement
- Infrastructure: – Data center design, development, setup, and rollout; migration and rollout planning, service delivery and process design, and day-to-day operations
- BPO: Customer service management, customer acquisition, billing and collection, service order management, and customer financial management
- R&D: SCADA, board design and PCB layout, product re-engineering, verification and validation, and compliance engineering