• CMMi Level 3,
  • ISO 27001:2005 & ISO 9001:2008 Certified Company
  • A CMMi Level 3 Certified
  • An ISO 9001:2008 Certified
  • An ISO 27001:2005 Certified

Banking

Banking, financial services and insurance companies are under pressure to adopt digital technology to better meet customer needs – being fully aware that better customer engagement leads to richer customer experience and stronger customer loyalty. Although adopting newer and more agile core banking solutions is on the rise, the major trend of migrating from legacy applications still remains, compelling these organizations to manage their new IT investments from shrinking IT budgets.

Prata IT Solutions provide various services to the banking, capital markets, and insurance industries in applications, IT infrastructure management, and business operations. Customers may engage with us by choosing a set of business-outcome-based solutions, selecting a la carte from the list of interventions below, or both.

Prata Offerings to Banking Industry:

  • Customer experience management: Balance your customer experience and operational efficiency by making each interaction with customers easy, fulfilling, relevant, and transparent
  • Risk and compliance: Match compliance levels with regulatory and reporting requirements
  • Alternate application support and maintenance (ASM): Convert a cost-driven ASM service into a business-aligned, proactive, problem-solving function that delivers user satisfaction and lean resourcing
  • Claims management: Improve the operational efficiency and effectiveness of the claims administration process through claims analytics
  • Policy administration systems: Leverage core systems technology that provides insurers with the insight and operational agility to build resilient customer-centric strategies
  • Wealth and investment management: Increase revenue and lower costs by transforming client acquisition and servicing through platform revamps and specialist shared services when addressing high-touch, high-value customers
  • Trade processing and back-office functions: Develop a balanced straight-through processing (STP) blueprint, integrating processes and services while optimizing applications

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